📋 Information We Collect
With your consent, we collect:
- Public IP Address: For security monitoring and abuse prevention
- Discord Data: User ID, Username, Server IDs, Channel IDs, Role IDs
- Ticket Data: Ticket content, creation time, user interactions
How We Use Your Information
- Security: IP logging helps us detect and prevent abuse
- Service: Providing and improving the ticket system
- Support: Assisting with troubleshooting
Data Retention
- IP Logs: Retained for 90 days for security purposes
- Ticket Data: Retained for 30 days after ticket closure
- Server Settings: Retained until bot is removed
Your Rights
- Access: Request a copy of your data
- Deletion: Request deletion of your data
- Withdraw Consent: Stop data collection at any time
- Export: Receive your data in a portable format
Contact
Bot Owner ID:
Data Protection Officer: Bot Owner
Response Time: Within 48 hours
Last updated: 3/1/2026